Frequently Asked Questions

How long will it take for our blinds to be delivered?
All made to measure wooden venetian blinds are usually dispatched within 7-10 working days!

Are our blinds covered with a warranty?
All our MTM wooden blinds have a 12 month guarantee.  Any faulty blinds shall be collected at our cost. We shall attempt to repair any faults before sending out a replacement blind.  Alternatively, we shall issue a full refund for any faulty blinds returned to us, again at our cost.

Are our blinds returnable?
Made to measure wooden blinds are non-returnable, as they are made to your specific dimensions.  Please order a free sample swatch  and double check your dimensions before placing your order.  We are unable to offer refunds or exchange blinds that have been inaccurately measured or selected in an inappropriate finish.  We simply manufacture your blinds, as per order, so please ensure your requested finish / dimensions are accurate. 

How long will the '50% off sale' prices run for?
Our '50% off sale' is running for a limited time only, so place your order at your soonest convenience to ensure you take advantage of our unbeatable prices!